{"id":233,"date":"2024-05-06T06:05:35","date_gmt":"2024-05-06T06:05:35","guid":{"rendered":"https:\/\/zalvis.com\/docs\/?p=233"},"modified":"2024-05-06T06:05:35","modified_gmt":"2024-05-06T06:05:35","slug":"self-service-support-knowledge-base","status":"publish","type":"post","link":"https:\/\/zalvis.com\/docs\/self-service-support-knowledge-base.html","title":{"rendered":"Self-Service Support (Knowledge Base)"},"content":{"rendered":"<p>While being a Zalvis customer, you will have multiple ways to get quick answers to your questions even without having to contact our support team.<\/p>\n<p>When you have questions or want to learn more on a specific topic, you can use the search function in our public Knowledge Base.<\/p>\n<p>As you type, relevant articles containing answers to your topic will appear in the drop-down list.<\/p>\n<p>To access our Knowledge Base, log into your <a href=\"https:\/\/my.zalvis.com\/login\">Client Area<\/a>\u00a0<b>\u2192\u00a0<\/b><b>Support \u2192<\/b><strong><a href=\"https:\/\/zalvis.com\/docs\">Knowledge Base<\/a>.\u00a0<\/strong><\/p>\n<p>Or simply visit <a href=\"https:\/\/zalvis.com\/docs\"><strong>zalvis.com\/docs <\/strong><\/a>in your preferred web browser.<\/p>\n<div class=\"hts-messages hts-messages--info   hts-messages--withicon \">\n<p>If at any time you have any questions and you didn\u2019t find the answers in our Knowledge Base, please feel free to <a href=\"https:\/\/zalvis.com\/contact\">contact our support team<\/a>.<\/p>\n<\/div>\n<div class=\"zuaml69f32dc35a666\" >If you enjoyed this article, then you\u2019ll love Zalvis's Cloud Hosting platform. Turbocharge your website and get 24\/7 support from our veteran team. Our world-class hosting infrastructure focuses on auto-scaling, performance, and security. Let us show you the Zalvis difference! <a href=\"https:\/\/zalvis.com\/\">Check out our services.<\/a><\/div><style type=\"text\/css\">\r\n@media screen and (min-width: 1201px) {\r\n.zuaml69f32dc35a666 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 993px) and (max-width: 1200px) {\r\n.zuaml69f32dc35a666 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 769px) and (max-width: 992px) {\r\n.zuaml69f32dc35a666 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 768px) and (max-width: 768px) {\r\n.zuaml69f32dc35a666 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (max-width: 767px) {\r\n.zuaml69f32dc35a666 {\r\ndisplay: block;\r\n}\r\n}\r\n<\/style>\r\n","protected":false},"excerpt":{"rendered":"<p>While being a Zalvis customer, you will have multiple ways to get quick answers to your questions even without having to contact our support team. When you have questions or want to learn more on a specific topic, you can use the search function in our public Knowledge Base. As you type, relevant articles containing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-233","post","type-post","status-publish","format-standard","hentry","category-getting-started"],"_links":{"self":[{"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/posts\/233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/comments?post=233"}],"version-history":[{"count":2,"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/posts\/233\/revisions"}],"predecessor-version":[{"id":235,"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/posts\/233\/revisions\/235"}],"wp:attachment":[{"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/media?parent=233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/categories?post=233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zalvis.com\/docs\/wp-json\/wp\/v2\/tags?post=233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}