Domain Verification Suspension

For some reason your domain got suspended by the registry because you did not verify the registrant details after registering, transferring or changing the registrant details of your domain name. Check if your nameserver is pointing to the nameservers below then it means that your domain name has been suspended directly by the registry because of failing to verify your email address.

The registry suspended your domain name because you failed to verify your email address within the 15 day period. When a domain is newly registered or transferred or the registrant details of a domain name like the the first name, last name and/or email address of an existing domain name was modified, it requires verification of the of the information within 15 days. Since you failed to verify the Registrant information, this domain name and any other domain name using the same Registrant information no longer resolves. For your domains to operate and resolve normally, you need to complete the verification process by clicking the verification link to verify your email address. However, if the verification link has expired, you need to contact our support to resend the link to have your domain verified

Search for the verification email we sent to you in your inbox. If you cannot find the email in your inbox, there is a chance that it ended up in your spam folder, so make sure that you check your spam folder as well. If you are unable to find the email, contact us to resend the verification email. We need to know that the domain owner email address is valid before we can resend the verification email, so check that you have provided us with the
right email address. You can check and edit your contact details in your Zalvis client area.

Once you find the email, click on the link to start the verification process.You will need to click on the “Verify Information” button to confirm that you the contact information provided is correct and up to date. . The suspension is immediately removed once the verification is
successful, however, it may take some time for your nameserver information to re-propagate through the entire internet. You need to wait 1-2 hours after verifying the mail for your website to be back online.

As your domain’s registrar, we’re required to verify the accuracy of the contact information you’ve provided.This process is meant to ensure that domain name owners are staying accountable and transparent by keeping up-to-date, complete records.

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