Everything you must know for your privacy
Zalvis, is referred to in this Privacy Policy document as ("Zalvis"). This Privacy Policy covers the website https://www.zalvis.com.
Zalvis does not collect personally identifiable information (any information by which you can be identified) when you visit our website, unless as specifically outlined in this Privacy Policy or if you choose to provide that information to Zalvis. The Zalvis Privacy Policy is integrated into, and made a part of the Terms of Service ("TOS") Agreement found here Terms of Service.
Customers are asked to provide certain personal information when they sign up for Zalvis services, including their name, street address, city, state/province, country, email address, telephone number, and billing information (such as a credit card number). In addition, to register a domain name, customers are asked to provide this information for the registrant, administrative contact, technical contact and billing contact of the domain name for submission to the appropriate domain registry or registration database. This is also known as the WHOIS database.
Zalvis makes use of technologies like cookies in order to keep track of visitors and registered customers and to relate one computer transaction to a later one. You may set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you decide to disable cookies, you may not be able to take full advantage of all of the features of Zalvis's website. Please be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personally identifiable information. However, advertisers and partners may also use their own cookies. Zalvis does not control use of these cookies and is not responsible for information collected through them. By becoming a customer, you expressly consent to the collection of the aforementioned information.
Zalvis does NOT in any way trade, rent or sell your personal information or data to any other organization or third party, except as provided specifically in this Privacy Policy.
Zalvis has designed its websites so that individuals may visit us on the Web without revealing personally identifiable information. Zalvis uses information it collects to provide and collect payment for its web hosting solutions and other related services. Passively collected information, such as information collected from or about your device including through the placement or reading of cookies or other tracking technologies is used to provide a customized experience as you use Zalvis services.
A) Customer Contact and Account Information
The information collected from customers is used to manage each customer’s account (e.g., billing details and client area management) and to promote other products or services that Zalvis believe may be of interest to its customers. Zalvis may also generate non-identifying and aggregate profiles from information that customers provide during registration. Zalvis may use this aggregated and non-identifying information to promote advertisements that appear on Zalvis's website and in connection with its services. All such aggregated and non-identifying information that Zalvis collects, as well as any analysis of such information that Zalvis produces, is proprietary information of Zalvis.
B) Analytics and Statistics
Zalvis uses information gathered from its website analytics (e.g., user IP addresses) to help diagnose problems with Zalvis’s servers, and to administer and optimize the Zalvis website. Zalvis may also collects broad demographic information from this data to help improve its website and services collectively. Any statistics gathered by Zalvis are proprietary property of Zalvis.
C) Support and Email Communication
When customers send email inquiries and/or support ticket requests to Zalvis, the return email address (and other personal information provided in the inquiry/request) is used to answer the email inquiry/request received.
D) Confidentiality
With the exception of trusted business partners who work with or on behalf of Zalvis, and are subject to specific confidentiality agreements, Zalvis will not provide or sell to any third party your personal information and will keep all customer information confidential, subject to the following:
Zalvis uses multiple security measures to prevent the loss, misuse and alteration of the information under our control. Your data is protected using Secure Socket Layer (SSL) encryption technology, the industry standard. This encrypts order data and is designed to aid in ensuring the accuracy and security of that customer information. In the unlikely event of a data breach, Zalvis will notify the appropriate regulatory and/or legal authorities, as well as affected customers/individuals, within seventy-two (72) hours.
Be advised that any information you may disclose or post in forums or other public areas of the Zalvis website or the Internet, becomes public information. You should always exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from Zalvis testimonials, contact Zalvis at [email protected]. In some cases, Zalvis may be unable to remove your personal information, in which case Zalvis will let you know why it is unable to do so.
When you become a customer of Zalvis, you are automatically subscribed to receive transactional notices and updates about your account, email newsletters and news of special promotions offered through Zalvis and/or in conjunction with Zalvis’ partners. To unsubscribe from Zalvis’ newsletters and promotional mailings, customers may update their preferences in the Client Area. Customers may also unsubscribe through the links provided in promotional email messages sent by Zalvis or on Zalvis’ behalf. If at any time you wish to opt-out and are unable to do so please contact Zalvis at [email protected]
Zalvis allows customers to access, update, and correct inaccuracies in your personal information in Zalvis’ custody and control, subject to certain exceptions prescribed by law. Zalvis also allows individuals and customers to delete their personal information which is in Zalvis’ custody and control, by requesting erasure of the same. Customers and individuals may request access, updating/corrections of innacuracies, and erasure of personal information Zalvis has in its custody or control by accessing the Client Area or by contacting support via email, phone, or online chat. Zalvis may request certain personal information for the purposes of verifying the identity of the individual seeking access or erasure of individual/customer records.
To ensure customers receive the information they need to manage their account and protect their privacy, Zalvis asks that customers keep their contact and billing information up to date at all times. Customers can update all account-related information directly through the Client Area. Alternatively, customers can contact Zalvis Support for futher assistance.
Zalvis does not sell products or services for purchase by children. Customers must be at least 18 years of age. Any individual under the age of 18 ("Minor") must have a parent or guardian accept the Terms of Service in order for the Minor to become a Customer. If you are under 18, we strongly encourage you to use our website only with the involvement of a parent or guardian.
Zalvis reserves the right to revise, amend, or change this Policy at any time and in any manner by posting such changes on our site. We encourage you to periodically check our site for changes to this Privacy Policy since your continued use of the site following any changes to this Privacy Policy will be deemed to constitute your acceptance of such change. The operative and effective version of this Privacy Policy will be the latest version available on the site.
If you have questions or concerns regarding this Policy, you should contact us by email at [email protected].